Accessibility2026-08-06T05:57:02+00:00

Everyone’s day should be fun!

We want every Guest to have a safe, enjoyable and well-planned visit to Perth’s Outback Splash.

Some Guests may need extra information before choosing a ticket, using certain attractions or planning their day. This page brings together our key accessibility information, ride planning tools and ticket guidance so you can make the best decision before you visit.

Guests with medical conditions, injuries, disabilities, sensory needs or support requirements are encouraged to contact Guest Services before purchasing admission, or speak with our Team when they arrive.

Plan your visit before you arrive

RIDE OVERVIEW

Use our Ride Overview to check attraction information before you visit and understand which attractions may suit you or your group.

VISUAL STORY

Our Visual Story helps Guests prepare for their visit, including arrival, facilities, sensory considerations, Team support and attractions.

Accessibility Ticket Guide

Need help choosing the right ticket?

Use our Accessibility Ticket Guide to answer a few questions about what you would like to access, including activities, pools and selected slides.

Planning guide only. Final attraction suitability may need confirmation by Guest Services or an Attractions Manager on arrival.

I need help choosing the most suitable Level of Access ticket

We will ask a few questions to help guide you towards the ticket option that may best suit your visit.

Some attractions at Outback Splash have specific safety requirements, including height, weight, riding position, grip strength, mobility, loose items, eyewear and manufacturer restrictions.

Some Guests may be able to enjoy Activities and Pool Access, but not waterslides. Others may be able to enjoy selected waterslides with guidance from our Team.

Pregnancy

Waterslides involve speed, movement, changes in body position, stairs, slide landings and impact with water. For this reason, pregnant Guests should not use the waterslides.

You may still be able to enjoy Activities and Pool Access if you feel comfortable doing so. This may include mazes, Mini Golf, The Lagoon and Octopus Bay where suitable.

Your recommended ticket option

Based on your answer, the most suitable ticket option may be:

Levels of Access – Pool Access

This ticket may be suitable for pregnant Guests who can enjoy Activities and Pool Access, but should not use waterslides.

Pool Access includes Activities.

This ticket does not include waterslide access.

Please follow all signage and Team directions during your visit. If you have any concerns about what is suitable on the day, please speak with Guest Services when you arrive.

This guide is a planning tool only.

Our attractions have safety requirements and manufacturer restrictions that must be followed. These may include requirements around height, weight, riding position, grip strength, mobility, loose items, eyewear, prosthetics, medical conditions and safe rider behaviour.

Final attraction suitability may still need to be confirmed by Guest Services or an Attractions Manager when you arrive.

Please follow all signage and Team directions during your visit.

If you have any concerns before purchasing, please contact Guest Services.

Injury, cast, strapped limb or splint or short-term physical restriction

Some injuries, casts, strapped limbs or movement restrictions may affect your ability to safely use waterslides.

Waterslides may require you to climb stairs, move into a specific riding position, hold your body correctly, brace safely, exit quickly and avoid putting yourself or other Guests at risk.

Hard casts are not permitted on waterslides.

You may still be able to enjoy Activities such as mazes and Mini Golf. Depending on your situation, you may also be able to enjoy Pool Access, including The Lagoon or Octopus Bay where suitable.

Are pool areas such as The Lagoon or Octopus Bay suitable for your visit?

Please choose the option that best describes your visit.

Choose this if you can safely enter, move through and exit pool areas, and your injury or support needs do not create a safety concern around water.

This may mean you can access The Lagoon or Octopus Bay where suitable, but should avoid waterslides because of riding positions, speed, stairs, impact or the risk of further injury.

Choose this if pools, splash areas and waterslides are not suitable for you today. This may be due to pool entry, pool movement, water play, slippery surfaces, supervision needs, mobility, pain, comfort or the risk of further injury.

This may mean your most suitable option is Activities, such as mazes and Mini Golf.

Choose this if you are unsure whether pool areas are suitable, or if your situation may depend on the day, your symptoms, your mobility, your cast or strapping, or the level of support you will have with you.

Medical condition

Some medical conditions may affect which attractions are suitable during your visit.

Waterslides can involve stairs, enclosed spaces, sudden movement, rapid changes in direction, speed, flashing lights, loud noise, water impact and the need to follow Team instructions quickly.

Some Guests may be more comfortable choosing Activities and Pool Access instead of waterslides. Other Guests may need guidance from Guest Services or an Attractions Manager before deciding what is suitable.

Which option best describes the attractions that may be suitable for your visit?

Choose this if waterslides may not be suitable, but you can safely use pool areas such as The Lagoon or Octopus Bay.

This may be suitable if you need to avoid slide speed, enclosed spaces, stairs, sudden movement, flashing lights, loud noise or water impact, but can still enjoy gentler water areas.

Choose this if pools, splash areas and waterslides are not suitable for your visit, or if your medical condition may be affected by pool use, water play, heat, slippery surfaces, crowds, noise or the need for close supervision.

This may mean your most suitable option is Activities, such as mazes and Mini Golf.

Choose this if you believe some waterslides may be suitable, but you may need help understanding which ones to avoid.

This may be relevant if your needs are affected by specific ride features, such as flashing lights on The Wall or Blackout, raft requirements, stairs, riding position, enclosed spaces, motion, speed or landing impact.

Choose this if you are unsure which attractions may be suitable, or if your needs may change from day to day.

Sensory, communication, mobility or support needs

Outback Splash includes waterslides, pools, splash areas, mazes, Mini Golf, music, announcements, queues, crowds and busy water areas.

Some Guests may need extra support with communication, supervision, waiting in lines, understanding instructions, moving through the park, using stairs, entering pools, exiting attractions or managing noise and sensory input.

Guest Services can help with guidance on suitable attractions. A Rainbow Wristband may also be available where appropriate, to signal to our Team that extra support and understanding may be needed during the visit.

Which option best describes the level of access you may need?

Choose this if waterslides may not be suitable due to stairs, riding position, speed, enclosed spaces, instructions, movement, supervision needs or sensory load, but pool areas may still be suitable.

This may mean you can enjoy Activities and Pool Access, including areas such as The Lagoon or Octopus Bay where suitable.

Choose this if pools, splash areas and waterslides may not be suitable due to supervision needs, communication needs, water safety, mobility, sensory load, medical considerations or difficulty following attraction instructions.

This may mean the most suitable option is Activities, such as mazes and Mini Golf.

Choose this if you believe some waterslides may be suitable, but you need help understanding which slides are the best fit.

This may be relevant where specific ride features matter, such as flashing lights, raft handles, enclosed spaces, speed, stairs, line waiting, sudden movement or the need to follow verbal instructions quickly.

Choose this if you are unsure what will be suitable or would prefer to speak with our Team before purchasing.

I am not sure which option applies

That is okay. Some access needs are not simple to categorise.

If you are unsure which attractions may be suitable, we recommend contacting Guest Services before purchasing your ticket. Our Team can help you understand the safest and most suitable options for your visit.

I have a prosthetic and would like to understand which attractions may be suitable for me

Guests with prosthetics may need extra guidance before using waterslides or pool areas.

Suitability may depend on the type of prosthetic, where it is worn, how securely it is fitted, the materials used, whether it can be used in chlorinated water, and whether it may affect riding position, movement, slide surface safety or water safety.

Please answer the questions below. Your answers will help guide you towards the attractions that may be suitable for your visit.

Final attraction suitability may still need to be confirmed by Guest Services or an Attractions Manager when you arrive.

Which best describes your prosthetic?

Lower limb prosthetic

This guide is for Guests with a lower limb prosthetic.

Waterslides may require smooth contact with the slide surface, safe riding positions, controlled movement, safe landings and the ability to avoid damage to the slide surface.

If you are unsure about any answer, we recommend selecting “No / Not sure” and speaking with Guest Services before your visit.

Does your lower limb prosthetic have any sharp, hard or protruding parts that could injure you, injure another Guest or damage the slide surface?

Select this if any part of the prosthetic may catch, scrape, dig in, create a sharp edge, or damage a slide surface during movement or impact.

This may mean waterslides are not suitable, as damage to a slide surface can create a safety concern for other riders.

Select this if the outside of the prosthetic is smooth and does not include parts that could cause injury or damage during sliding or water play.

Is your lower limb prosthetic suitable for use in chlorinated water?

This includes any electronic parts, metal components or materials that may be affected by water, corrosion or pool chemicals.

Select this if your prosthetic is designed or approved for use in chlorinated water and will not be damaged by pool or slide use.

Select this if your prosthetic has electronic components, materials that absorb water, metal components that may corrode, or if you are unsure whether it is suitable for chlorinated water.

This may mean waterslides and Pool Access are not suitable while wearing the prosthetic.

Is your lower limb prosthetic securely fitted, with no parts that could come loose during sliding, impact or water play?

Select this if the prosthetic remains securely attached during movement, water play, sitting, lying back, turning, landing and exiting.

Select this if any part may loosen, detach, shift, or become difficult to control during water play, sliding or impact.

This may mean waterslides are not suitable, as loose items or dislodged parts can create a safety concern for you and other Guests.

Is the outside surface of your lower limb prosthetic smooth enough to slide safely on waterslides?

This means it is not likely to grip, catch, drag, slow suddenly or create high friction on the slide surface.

Select this if the prosthetic has a smooth outer surface and is unlikely to catch or drag on the slide.

This may mean some waterslides can be considered, depending on your riding position and movement.

Select this if the prosthetic may grip, drag, catch or create extra friction on the slide surface.

This may affect body slides or areas where the prosthetic contacts the slide surface. Raft slides may still be considered if you can safely meet the raft requirements.

Can you bend, sit, lie back and move into the required riding positions without your prosthetic significantly limiting your movement?

Select this if you can safely move into the required riding positions, stay in position during the ride and exit safely at the end.

This may mean selected waterslides can be considered, but final guidance from the Team is still required.

Select this if your prosthetic affects your ability to bend, sit, lie back, hold a safe riding position or exit safely.

This may mean waterslides are not suitable, because riding position is part of the safety requirements.

Can you securely hold onto the handles on The Wall or Blackout rafts for the whole ride?

Select this if you can grip and hold the raft handles securely from start to finish, including during movement, turns and landing.

This may mean raft slides such as The Wall and Blackout can be considered, subject to Team guidance and all attraction requirements.

Select this if you may not be able to hold the raft handles securely for the whole ride.

This may mean raft slides are not suitable, because holding the handles is part of the safe riding position.

Based on your answers, you may be able to enjoy Splash Island, The Wall and Blackout.

For your safety, please speak with Guest Services or an Attractions Manager when you arrive so we can guide you through the best options for your day.

Your recommended ticket option

The most suitable ticket option may be:

Levels of Access – Select Slides

Select Slides includes Activities and Pool Access.

This ticket may be suitable for Guests who may be able to enjoy selected waterslides, but not all attractions.

This ticket does not guarantee access to every waterslide.

When you arrive, please speak with Guest Services or an Attractions Manager before using waterslides. Our Team will help guide you through the safest and most suitable options for your visit.

Based on your answers, you may be able to enjoy The Wall and Blackout.

For your safety, please speak with Guest Services or an Attractions Manager when you arrive so we can guide you through the best options for your day.

Your recommended ticket option

The most suitable ticket option may be:

Levels of Access – Select Slides

Select Slides includes Activities and Pool Access.

This ticket may be suitable for Guests who may be able to enjoy selected waterslides, but not all attractions.

This ticket does not guarantee access to every waterslide.

When you arrive, please speak with Guest Services or an Attractions Manager before using waterslides. Our Team will help guide you through the safest and most suitable options for your visit.

Based on your answers, your prosthetic may not be suitable for use on waterslides.

We understand this may be disappointing, but our priority is to keep you and other Guests safe while you enjoy your time at Outback Splash.

You may still be able to enjoy Activities, and possibly Pool Access, depending on your situation.

Are pool areas such as The Lagoon or Octopus Bay suitable for your visit without using waterslides?

Choose this if you can safely enter, move through and exit pool areas, and your prosthetic or support needs do not create a safety concern around water.

Choose this if water areas are not suitable while using your prosthetic, or if pool entry, water movement, slippery surfaces or supervision needs may create a safety concern.

Choose this if you are unsure whether pool areas are suitable while using your prosthetic.

Upper limb prosthetic

This guide is for Guests with an upper limb prosthetic.

Waterslides may require safe riding positions, the ability to hold yourself correctly, and in some cases the ability to hold raft handles for the whole ride.

If you are unsure about any answer, we recommend selecting “No / Not sure” and speaking with Guest Services before your visit.

Is your upper limb prosthetic suitable for use in chlorinated water?

This includes any electronic parts, metal components or materials that may be affected by water, corrosion or pool chemicals.

Select this if your prosthetic is designed or approved for use in chlorinated water and will not be damaged by pool or slide use.

Select this if your prosthetic has electronic components, materials that absorb water, metal components that may corrode, or if you are unsure whether it is suitable for chlorinated water.

This may mean waterslides and Pool Access are not suitable while wearing the prosthetic.

For body slides, can your upper limb prosthetic be securely held across your chest for the whole ride?

Select this if you can keep your prosthetic secure and controlled across your chest for the entire ride.

This may mean body slides can be considered, depending on the attraction and Team guidance.

Select this if you may not be able to keep your prosthetic secure and controlled across your chest during the ride.

This may mean body slides are not suitable, but raft slides may still be considered if you can safely hold the raft handles.

Can you also securely hold onto the handles on The Wall or Blackout rafts for the whole ride?

Select this if you can hold the raft handles securely from start to finish, including during movement, turns and landing.

This may mean a wider range of selected slides can be considered, subject to Team guidance and attraction requirements.

Select this if you may not be able to hold the raft handles securely for the whole ride.

This may mean raft slides are not suitable, but some body slide options may still be considered.

Can you securely hold onto the handles on The Wall or Blackout rafts for the whole ride?

Select this if you can hold the raft handles securely from start to finish, including during movement, turns and landing.

This may mean raft slides such as The Wall and Blackout can be considered, subject to Team guidance and attraction requirements.

Select this if you may not be able to hold the raft handles securely for the whole ride.

This may mean waterslides are not suitable, because safe riding position and grip requirements are part of the attraction rules.

Based on your answers, you may be able to enjoy Gold Rush and the Splash Island waterslides.

For your safety, please speak with Guest Services or an Attractions Manager when you arrive so we can guide you through the best options for your day.

Your recommended ticket option

The most suitable ticket option may be:

Levels of Access – Select Slides

Select Slides includes Activities and Pool Access.

This ticket may be suitable for Guests who may be able to enjoy selected waterslides, but not all attractions.

This ticket does not guarantee access to every waterslide.

When you arrive, please speak with Guest Services or an Attractions Manager before using waterslides. Our Team will help guide you through the safest and most suitable options for your visit.

Based on your answers, you may be able to enjoy The Wall and Blackout.

For your safety, please speak with Guest Services or an Attractions Manager when you arrive so we can guide you through the best options for your day.

Your recommended ticket option

The most suitable ticket option may be:

Levels of Access – Select Slides

Select Slides includes Activities and Pool Access.

This ticket may be suitable for Guests who may be able to enjoy selected waterslides, but not all attractions.

This ticket does not guarantee access to every waterslide.

When you arrive, please speak with Guest Services or an Attractions Manager before using waterslides. Our Team will help guide you through the safest and most suitable options for your visit.

Based on your answers, you may be able to enjoy Splash Island, The Wall, Blackout and Gold Rush.

For your safety, please speak with Guest Services or an Attractions Manager when you arrive so we can guide you through the best options for your day.

Your recommended ticket option

The most suitable ticket option may be:

Levels of Access – Select Slides

Select Slides includes Activities and Pool Access.

This ticket may be suitable for Guests who may be able to enjoy selected waterslides, but not all attractions.

This ticket does not guarantee access to every waterslide.

When you arrive, please speak with Guest Services or an Attractions Manager before using waterslides. Our Team will help guide you through the safest and most suitable options for your visit.

Based on your answers, your prosthetic may not be suitable for use on waterslides.

We understand this may be disappointing, but our priority is to keep you and other Guests safe while you enjoy your time at Outback Splash.

You may still be able to enjoy Activities, and possibly Pool Access, depending on your situation.

Are pool areas such as The Lagoon or Octopus Bay suitable for your visit without using waterslides?

Choose this if you can safely enter, move through and exit pool areas, and your prosthetic or support needs do not create a safety concern around water.

Choose this if water areas are not suitable while using your prosthetic, or if pool entry, water movement, slippery surfaces or supervision needs may create a safety concern.

Choose this if you are unsure whether pool areas are suitable while using your prosthetic.

Your recommended ticket option

Based on your answers, the most suitable ticket option may be:

Levels of Access – Activities

This ticket may be suitable for Guests who can enjoy Activities such as mazes and Mini Golf.

This ticket includes Activities only.

This ticket does not include Pool Access or waterslide access.

Please follow all signage and Team directions during your visit. If you have any concerns about what is suitable on the day, please speak with Guest Services when you arrive.

Your recommended ticket option

Based on your answers, the most suitable ticket option may be:

Levels of Access – Pool Access

Pool Access includes Activities.

This ticket may be suitable for Guests who can enjoy Activities and pool areas, but should not use waterslides.

Pool areas may include The Lagoon and Octopus Bay where suitable.

This ticket does not include waterslide access.

Please follow all signage and Team directions during your visit. If you have any concerns about what is suitable on the day, please speak with Guest Services when you arrive.

Your recommended ticket option

Based on your answers, the most suitable ticket option may be:

Levels of Access – Select Slides

Select Slides includes Activities and Pool Access.

This ticket may be suitable for Guests who can enjoy selected waterslides, but not every waterslide.

This ticket does not guarantee access to every waterslide.

When you arrive, please speak with Guest Services or an Attractions Manager before using waterslides. Our Team will help guide you through the safest and most suitable options for your visit.

Please follow all signage and Team directions during your visit.

Please contact Guest Services before purchasing

Based on your answers, we recommend contacting Guest Services before purchasing your ticket.

Some access requirements, injuries, medical conditions, prosthetics or support needs may affect which ticket option is most suitable.

Our Team can help you understand the safest and most suitable options for your visit.

Companion Card information

Companion Card support is available for Guests who hold a current Companion Card and require attendant care support in order to participate at Outback Splash.

The Companion Card holder must purchase or hold the ticket that matches their own level of access.

Your support companion may receive complimentary admission.

Before continuing, please read the following information carefully.

Your Companion Card must be presented on arrival with your ticket.

The Companion Card holder and companion must enter together.

The companion must remain close to the Companion Card holder throughout the visit and be available to provide support when required.

Companions must be appropriately dressed and prepared to provide support in the areas and activities the Companion Card holder intends to use. If support may be required in or around water attractions, the companion should be dressed appropriately for that environment.

Companion Card support is provided so the cardholder can participate with the support they require. It is not intended as a general admission ticket for a family member, friend or spectator who is not providing attendant care support.

If the Companion Card holder requires support from more than one companion, please contact Outback Splash before purchasing your tickets so we can discuss your needs. Do not rely on one companion if the Guest requires support from more than one person.

Outback Splash may be unable to honour complimentary companion admission if the Companion Card holder is not present, the Companion Card is not presented, or the companion is not attending to provide attendant care support.

Companion Card Confirmation

Before continuing, please confirm the following:

THANK YOU FOR HELPING US FIND THE BEST TICKET FOR YOUR VISIT

This guide is a planning tool only.

Our attractions have safety requirements and manufacturer restrictions that must be followed. These may include requirements around height, weight, riding position, grip strength, mobility, loose items, eyewear, prosthetics, medical conditions and safe rider behaviour.

Final attraction suitability may still need to be confirmed by Guest Services or an Attractions Manager when you arrive.

Please follow all signage and Team directions during your visit.

If you have any concerns before purchasing, please contact Guest Services.

THANK YOU FOR HELPING US FIND THE BEST TICKET FOR YOUR VISIT

This guide is a planning tool only.

Our attractions have safety requirements and manufacturer restrictions that must be followed. These may include requirements around height, weight, riding position, grip strength, mobility, loose items, eyewear, prosthetics, medical conditions and safe rider behaviour.

Final attraction suitability may still need to be confirmed by Guest Services or an Attractions Manager when you arrive.

Please follow all signage and Team directions during your visit.

If you have any concerns before purchasing, please contact Guest Services.

THANK YOU FOR HELPING US FIND THE BEST TICKET FOR YOUR VISIT

This guide is a planning tool only.

Our attractions have safety requirements and manufacturer restrictions that must be followed. These may include requirements around height, weight, riding position, grip strength, mobility, loose items, eyewear, prosthetics, medical conditions and safe rider behaviour.

Final attraction suitability may still need to be confirmed by Guest Services or an Attractions Manager when you arrive.

Please follow all signage and Team directions during your visit.

If you have any concerns before purchasing, please contact Guest Services.

THANK YOU FOR HELPING US FIND THE BEST TICKET FOR YOUR VISIT

This guide is a planning tool only.

Our attractions have safety requirements and manufacturer restrictions that must be followed. These may include requirements around height, weight, riding position, grip strength, mobility, loose items, eyewear, prosthetics, medical conditions and safe rider behaviour.

Final attraction suitability may still need to be confirmed by Guest Services or an Attractions Manager when you arrive.

Please follow all signage and Team directions during your visit.

If you have any concerns before purchasing, please contact Guest Services.

THANK YOU FOR HELPING US FIND THE BEST TICKET FOR YOUR VISIT

This guide is a planning tool only.

Our attractions have safety requirements and manufacturer restrictions that must be followed. These may include requirements around height, weight, riding position, grip strength, mobility, loose items, eyewear, prosthetics, medical conditions and safe rider behaviour.

Final attraction suitability may still need to be confirmed by Guest Services or an Attractions Manager when you arrive.

Please follow all signage and Team directions during your visit.

If you have any concerns before purchasing, please contact Guest Services.

THANK YOU FOR HELPING US FIND THE BEST TICKET FOR YOUR VISIT

This guide is a planning tool only.

Our attractions have safety requirements and manufacturer restrictions that must be followed. These may include requirements around height, weight, riding position, grip strength, mobility, loose items, eyewear, prosthetics, medical conditions and safe rider behaviour.

Final attraction suitability may still need to be confirmed by Guest Services or an Attractions Manager when you arrive.

Please follow all signage and Team directions during your visit.

If you have any concerns before purchasing, please contact Guest Services.

IMPORTANT INFORMATION

The Accessibility Ticket Guide is not a medical or safety assessment. It is a planning tool to help you choose the most suitable ticket type for your visit.

Attraction access may depend on ride rules, manufacturer requirements, safety restrictions, weather conditions and the final decision of the Attractions Team on the day.

If you are unsure, please contact Guest Services before purchasing your ticket.

Speak with our Team

Our Team can help with ticket options, Companion Card entry, Levels of Access tickets and attraction suitability.

For extra support, speak with a Team member when you arrive.

Frequently Asked Questions

Guests with casts and strapped limbs – what should I know?2026-07-22T07:56:05+00:00

We are committed to ensuring the safety and enjoyment of all our guests. Due to our duty of care, guests with visible injuries such as hard casts are not permitted on any of the water slides. This policy helps prevent further injury both to the guest and others.

However, guests with casts and strapped limbs are welcome to enjoy the Octopus Bay kids splash zone and The Lagoon swimming pool, which are suited for gentler activities. As each situation can vary, we encourage you to consult with our Guest Services Team upon arrival. They are available to help you plan your day effectively and safely, advising on which attractions are suitable based on your specific needs.

Guests with an amputation or prosthesis – what should I know?2026-07-22T07:55:13+00:00

Our goal is to ensure all guests can safely enjoy their visit. However, due to safety considerations and manufacturer restrictions, guests with an amputation or who use a prosthesis may face limitations on certain attractions. Each case is unique, and safety is our utmost priority.

Our Guest Services Team is equipped to help you plan your visit effectively. We recommend speaking with them before purchasing admission to identify which attractions are accessible and safe for you. Factors such as the size, weight, and material of prosthetics, as well as their water absorption and potential electronic components, will be considered to ensure your safety and the safety of others around you.

For a tailored experience that maximizes your enjoyment while ensuring safety, please consult with our Guest Services Team upon arrival. We appreciate your understanding and are here to support you in navigating our park.

Is eye wear permitted on the water attractions?2026-07-22T07:55:32+00:00

In accordance with Australian Standard 3533.2 (2009) and manufacturer restrictions, for the safety of all Guests eye wear is not permitted on any of our water attractions, excluding the Octopus Bay kids splash zone and the Lagoon swimming pool. To best assist Guests who require prescription eye-wear and in consultation with our Safety partners, prescription goggles may be permitted depending on their suitability.

Guests with epilepsy and motion sickness – what should I know?2026-07-22T07:54:53+00:00

We want all our guests to have a safe and enjoyable experience. However, please note that some attractions may pose risks for guests with epilepsy, motion sickness, or seizure disorders. Specifically, our waterslides ‘The Wall’ and ‘Blackout’ feature intense coloured light effects and rapid movements that may not be suitable for guests susceptible to these conditions.

We highly recommend consulting with our Guest Services team upon arrival before purchasing admission tickets. They can provide detailed information about which attractions are best suited to your needs and discuss alternative options that ensure a fun visit tailored to your safety.

Guests with disabilities, medical conditions and injuries – what should I know?2026-07-22T08:09:34+00:00

If you or someone in your party has special needs due to a disability, medical condition, or injury, our Guest Services team is here to ensure your visit is both comfortable and enjoyable. Upon arrival, please visit Guest Services to discuss personalized accommodations. We can provide a ‘Rainbow Wristband’ which helps our staff recognize and better support guests who may require additional assistance during their visit.

For those participating in the Companion Card program, we offer free admission for companions. Guests with a Carer’s Card (or similar) are eligible for a discounted concession admission. Children under the age of 4 are admitted free of charge. If a complimentary companion ticket is needed for children under 4 who require assistance, regular admission fees will apply for the companion.

What first aid facilities are available?2026-07-22T08:12:37+00:00

Outback Splash has a fully equipped First Aid rooms onsite located at the Splash Island and Lagoon Amenities Buildings. Each and every one of our Team members including our First Aid Officers and Ride Attendants receives specialised training and hold the relevant formal qualifications as a minimum standard.

Do you provide accessible locker hire?2023-08-23T05:55:31+00:00

Locker hire is available, at heights sensitive to all levels of access, and each station has a number of language settings for ease of use. If you need additional assistance, our Team will be happy to help.

Are assistance animals permitted entry to the park?2024-06-24T06:58:05+00:00

Yes, guide, hearing, and assistance animals are welcome in our park. To ensure the safety and enjoyment of all our guests, these animals must wear their working vest at all times to identify their role. Additionally, as per the Department of Local Government, Sport and Cultural Industries’ regulations under the Dog Act 1976, all assistance animals must be accompanied by a valid accreditation card. This card serves as proof that the animal is officially accredited to assist persons with disabilities. Please have this card available to show to our staff, and we recommend checking in with Guest Services for any further clarification before purchasing admission.

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