Accessibility Ticket Guide

Please select the option that best describes your visit.

We will ask a few questions to help guide you towards the ticket option that may best suit your visit.

Some attractions at Outback Splash have specific safety requirements, including height, weight, riding position, grip strength, mobility, loose items, eyewear and manufacturer restrictions.

Some Guests may be able to enjoy Activities and Pool Access, but not waterslides. Others may be able to enjoy selected waterslides with guidance from our Team.

Please select one option.

Waterslides involve speed, movement, changes in body position, stairs, slide landings and impact with water. For this reason, pregnant Guests should not use the waterslides.

You may still be able to enjoy Activities and Pool Access if you feel comfortable doing so. This may include mazes, Mini Golf, The Lagoon and Octopus Bay where suitable.

Based on your answer, the most suitable ticket option may be:

This ticket may be suitable for pregnant Guests who can enjoy Activities and Pool Access, but should not use waterslides.

Pool Access includes Activities.

This ticket does not include waterslide access.

Please follow all signage and Team directions during your visit. If you have any concerns about what is suitable on the day, please speak with Guest Services when you arrive.

This guide is a planning tool only.

Our attractions have safety requirements and manufacturer restrictions that must be followed. These may include requirements around height, weight, riding position, grip strength, mobility, loose items, eyewear, prosthetics, medical conditions and safe rider behaviour.

Final attraction suitability may still need to be confirmed by Guest Services or an Attractions Manager when you arrive.

Please follow all signage and Team directions during your visit.

If you have any concerns before purchasing, please contact Guest Services.

Some injuries, casts, strapped limbs or movement restrictions may affect your ability to safely use waterslides.

Waterslides may require you to climb stairs, move into a specific riding position, hold your body correctly, brace safely, exit quickly and avoid putting yourself or other Guests at risk.

Hard casts are not permitted on waterslides.

You may still be able to enjoy Activities such as mazes and Mini Golf. Depending on your situation, you may also be able to enjoy Pool Access, including The Lagoon or Octopus Bay where suitable.

Please choose the option that best describes your visit.

Choose this if you can safely enter, move through and exit pool areas, and your injury or support needs do not create a safety concern around water.

This may mean you can access The Lagoon or Octopus Bay where suitable, but should avoid waterslides because of riding positions, speed, stairs, impact or the risk of further injury.

Choose this if pools, splash areas and waterslides are not suitable for you today. This may be due to pool entry, pool movement, water play, slippery surfaces, supervision needs, mobility, pain, comfort or the risk of further injury.

This may mean your most suitable option is Activities, such as mazes and Mini Golf.

Choose this if you are unsure whether pool areas are suitable, or if your situation may depend on the day, your symptoms, your mobility, your cast or strapping, or the level of support you will have with you.

Some medical conditions may affect which attractions are suitable during your visit.

Waterslides can involve stairs, enclosed spaces, sudden movement, rapid changes in direction, speed, flashing lights, loud noise, water impact and the need to follow Team instructions quickly.

Some Guests may be more comfortable choosing Activities and Pool Access instead of waterslides. Other Guests may need guidance from Guest Services or an Attractions Manager before deciding what is suitable.

Choose this if waterslides may not be suitable, but you can safely use pool areas such as The Lagoon or Octopus Bay.

This may be suitable if you need to avoid slide speed, enclosed spaces, stairs, sudden movement, flashing lights, loud noise or water impact, but can still enjoy gentler water areas.

Choose this if pools, splash areas and waterslides are not suitable for your visit, or if your medical condition may be affected by pool use, water play, heat, slippery surfaces, crowds, noise or the need for close supervision.

This may mean your most suitable option is Activities, such as mazes and Mini Golf.

Choose this if you believe some waterslides may be suitable, but you may need help understanding which ones to avoid.

This may be relevant if your needs are affected by specific ride features, such as flashing lights on The Wall or Blackout, raft requirements, stairs, riding position, enclosed spaces, motion, speed or landing impact.

Choose this if you are unsure which attractions may be suitable, or if your needs may change from day to day.

Outback Splash includes waterslides, pools, splash areas, mazes, Mini Golf, music, announcements, queues, crowds and busy water areas.

Some Guests may need extra support with communication, supervision, waiting in lines, understanding instructions, moving through the park, using stairs, entering pools, exiting attractions or managing noise and sensory input.

Guest Services can help with guidance on suitable attractions. A Rainbow Wristband may also be available where appropriate, to signal to our Team that extra support and understanding may be needed during the visit.

Choose this if waterslides may not be suitable due to stairs, riding position, speed, enclosed spaces, instructions, movement, supervision needs or sensory load, but pool areas may still be suitable.

This may mean you can enjoy Activities and Pool Access, including areas such as The Lagoon or Octopus Bay where suitable.

Choose this if pools, splash areas and waterslides may not be suitable due to supervision needs, communication needs, water safety, mobility, sensory load, medical considerations or difficulty following attraction instructions.

This may mean the most suitable option is Activities, such as mazes and Mini Golf.

Choose this if you believe some waterslides may be suitable, but you need help understanding which slides are the best fit.

This may be relevant where specific ride features matter, such as flashing lights, raft handles, enclosed spaces, speed, stairs, line waiting, sudden movement or the need to follow verbal instructions quickly.

Choose this if you are unsure what will be suitable or would prefer to speak with our Team before purchasing.

That is okay. Some access needs are not simple to categorise.

If you are unsure which attractions may be suitable, we recommend contacting Guest Services before purchasing your ticket. Our Team can help you understand the safest and most suitable options for your visit.

Guests with prosthetics may need extra guidance before using waterslides or pool areas.

Suitability may depend on the type of prosthetic, where it is worn, how securely it is fitted, the materials used, whether it can be used in chlorinated water, and whether it may affect riding position, movement, slide surface safety or water safety.

Please answer the questions below. Your answers will help guide you towards the attractions that may be suitable for your visit.

Final attraction suitability may still need to be confirmed by Guest Services or an Attractions Manager when you arrive.

This guide is for Guests with a lower limb prosthetic.

Waterslides may require smooth contact with the slide surface, safe riding positions, controlled movement, safe landings and the ability to avoid damage to the slide surface.

If you are unsure about any answer, we recommend selecting “No / Not sure” and speaking with Guest Services before your visit.

Select this if any part of the prosthetic may catch, scrape, dig in, create a sharp edge, or damage a slide surface during movement or impact.

This may mean waterslides are not suitable, as damage to a slide surface can create a safety concern for other riders.

Select this if the outside of the prosthetic is smooth and does not include parts that could cause injury or damage during sliding or water play.

This includes any electronic parts, metal components or materials that may be affected by water, corrosion or pool chemicals.

Select this if your prosthetic is designed or approved for use in chlorinated water and will not be damaged by pool or slide use.

Select this if your prosthetic has electronic components, materials that absorb water, metal components that may corrode, or if you are unsure whether it is suitable for chlorinated water.

This may mean waterslides and Pool Access are not suitable while wearing the prosthetic.

Select this if the prosthetic remains securely attached during movement, water play, sitting, lying back, turning, landing and exiting.

Select this if any part may loosen, detach, shift, or become difficult to control during water play, sliding or impact.

This may mean waterslides are not suitable, as loose items or dislodged parts can create a safety concern for you and other Guests.

This means it is not likely to grip, catch, drag, slow suddenly or create high friction on the slide surface.

Select this if the prosthetic has a smooth outer surface and is unlikely to catch or drag on the slide.

This may mean some waterslides can be considered, depending on your riding position and movement.

Select this if the prosthetic may grip, drag, catch or create extra friction on the slide surface.

This may affect body slides or areas where the prosthetic contacts the slide surface. Raft slides may still be considered if you can safely meet the raft requirements.

Select this if you can safely move into the required riding positions, stay in position during the ride and exit safely at the end.

This may mean selected waterslides can be considered, but final guidance from the Team is still required.

Select this if your prosthetic affects your ability to bend, sit, lie back, hold a safe riding position or exit safely.

This may mean waterslides are not suitable, because riding position is part of the safety requirements.

Select this if you can grip and hold the raft handles securely from start to finish, including during movement, turns and landing.

This may mean raft slides such as The Wall and Blackout can be considered, subject to Team guidance and all attraction requirements.

Select this if you may not be able to hold the raft handles securely for the whole ride.

This may mean raft slides are not suitable, because holding the handles is part of the safe riding position.

Based on your answers, you may be able to enjoy Splash Island, The Wall and Blackout.

For your safety, please speak with Guest Services or an Attractions Manager when you arrive so we can guide you through the best options for your day.

The most suitable ticket option may be:

Select Slides includes Activities and Pool Access.

This ticket may be suitable for Guests who may be able to enjoy selected waterslides, but not all attractions.

This ticket does not guarantee access to every waterslide.

When you arrive, please speak with Guest Services or an Attractions Manager before using waterslides. Our Team will help guide you through the safest and most suitable options for your visit.

Based on your answers, you may be able to enjoy The Wall and Blackout.

For your safety, please speak with Guest Services or an Attractions Manager when you arrive so we can guide you through the best options for your day.

The most suitable ticket option may be:

Select Slides includes Activities and Pool Access.

This ticket may be suitable for Guests who may be able to enjoy selected waterslides, but not all attractions.

This ticket does not guarantee access to every waterslide.

When you arrive, please speak with Guest Services or an Attractions Manager before using waterslides. Our Team will help guide you through the safest and most suitable options for your visit.

Based on your answers, your prosthetic may not be suitable for use on waterslides.

We understand this may be disappointing, but our priority is to keep you and other Guests safe while you enjoy your time at Outback Splash.

You may still be able to enjoy Activities, and possibly Pool Access, depending on your situation.

Choose this if you can safely enter, move through and exit pool areas, and your prosthetic or support needs do not create a safety concern around water.

Choose this if water areas are not suitable while using your prosthetic, or if pool entry, water movement, slippery surfaces or supervision needs may create a safety concern.

Choose this if you are unsure whether pool areas are suitable while using your prosthetic.

This guide is for Guests with an upper limb prosthetic.

Waterslides may require safe riding positions, the ability to hold yourself correctly, and in some cases the ability to hold raft handles for the whole ride.

If you are unsure about any answer, we recommend selecting “No / Not sure” and speaking with Guest Services before your visit.

This includes any electronic parts, metal components or materials that may be affected by water, corrosion or pool chemicals.

Select this if your prosthetic is designed or approved for use in chlorinated water and will not be damaged by pool or slide use.

Select this if your prosthetic has electronic components, materials that absorb water, metal components that may corrode, or if you are unsure whether it is suitable for chlorinated water.

This may mean waterslides and Pool Access are not suitable while wearing the prosthetic.

Select this if you can keep your prosthetic secure and controlled across your chest for the entire ride.

This may mean body slides can be considered, depending on the attraction and Team guidance.

Select this if you may not be able to keep your prosthetic secure and controlled across your chest during the ride.

This may mean body slides are not suitable, but raft slides may still be considered if you can safely hold the raft handles.

Select this if you can hold the raft handles securely from start to finish, including during movement, turns and landing.

This may mean a wider range of selected slides can be considered, subject to Team guidance and attraction requirements.

Select this if you may not be able to hold the raft handles securely for the whole ride.

This may mean raft slides are not suitable, but some body slide options may still be considered.

Select this if you can hold the raft handles securely from start to finish, including during movement, turns and landing.

This may mean raft slides such as The Wall and Blackout can be considered, subject to Team guidance and attraction requirements.

Select this if you may not be able to hold the raft handles securely for the whole ride.

This may mean waterslides are not suitable, because safe riding position and grip requirements are part of the attraction rules.

Based on your answers, you may be able to enjoy Gold Rush and the Splash Island waterslides.

For your safety, please speak with Guest Services or an Attractions Manager when you arrive so we can guide you through the best options for your day.

The most suitable ticket option may be:

Select Slides includes Activities and Pool Access.

This ticket may be suitable for Guests who may be able to enjoy selected waterslides, but not all attractions.

This ticket does not guarantee access to every waterslide.

When you arrive, please speak with Guest Services or an Attractions Manager before using waterslides. Our Team will help guide you through the safest and most suitable options for your visit.

Based on your answers, you may be able to enjoy The Wall and Blackout.

For your safety, please speak with Guest Services or an Attractions Manager when you arrive so we can guide you through the best options for your day.

The most suitable ticket option may be:

Select Slides includes Activities and Pool Access.

This ticket may be suitable for Guests who may be able to enjoy selected waterslides, but not all attractions.

This ticket does not guarantee access to every waterslide.

When you arrive, please speak with Guest Services or an Attractions Manager before using waterslides. Our Team will help guide you through the safest and most suitable options for your visit.

Based on your answers, you may be able to enjoy Splash Island, The Wall, Blackout and Gold Rush.

For your safety, please speak with Guest Services or an Attractions Manager when you arrive so we can guide you through the best options for your day.

The most suitable ticket option may be:

Select Slides includes Activities and Pool Access.

This ticket may be suitable for Guests who may be able to enjoy selected waterslides, but not all attractions.

This ticket does not guarantee access to every waterslide.

When you arrive, please speak with Guest Services or an Attractions Manager before using waterslides. Our Team will help guide you through the safest and most suitable options for your visit.

Based on your answers, your prosthetic may not be suitable for use on waterslides.

We understand this may be disappointing, but our priority is to keep you and other Guests safe while you enjoy your time at Outback Splash.

You may still be able to enjoy Activities, and possibly Pool Access, depending on your situation.

Choose this if you can safely enter, move through and exit pool areas, and your prosthetic or support needs do not create a safety concern around water.

Choose this if water areas are not suitable while using your prosthetic, or if pool entry, water movement, slippery surfaces or supervision needs may create a safety concern.

Choose this if you are unsure whether pool areas are suitable while using your prosthetic.

Concession Tickets are available for Guests who hold an eligible current concession card.

Your concession card must be presented on arrival with your ticket.

Please note, Concession Tickets are different to Companion Card support.

A Concession Ticket provides discounted entry for the eligible cardholder.

Companion Card support provides complimentary admission for a support companion where the Companion Card holder requires attendant care support to participate.

Based on your answers, the most suitable ticket option may be:

This ticket may be suitable for Guests who can enjoy Activities such as mazes and Mini Golf.

This ticket includes Activities only.

This ticket does not include Pool Access or waterslide access.

Please follow all signage and Team directions during your visit. If you have any concerns about what is suitable on the day, please speak with Guest Services when you arrive.

Based on your answers, the most suitable ticket option may be:

Pool Access includes Activities.

This ticket may be suitable for Guests who can enjoy Activities and pool areas, but should not use waterslides.

Pool areas may include The Lagoon and Octopus Bay where suitable.

This ticket does not include waterslide access.

Please follow all signage and Team directions during your visit. If you have any concerns about what is suitable on the day, please speak with Guest Services when you arrive.

Based on your answers, the most suitable ticket option may be:

Select Slides includes Activities and Pool Access.

This ticket may be suitable for Guests who can enjoy selected waterslides, but not every waterslide.

This ticket does not guarantee access to every waterslide.

When you arrive, please speak with Guest Services or an Attractions Manager before using waterslides. Our Team will help guide you through the safest and most suitable options for your visit.

Please follow all signage and Team directions during your visit.

Based on your answers, we recommend contacting Guest Services before purchasing your ticket.

Some access requirements, injuries, medical conditions, prosthetics or support needs may affect which ticket option is most suitable.

Our Team can help you understand the safest and most suitable options for your visit.

Please select the option that applies.

Companion Card support is available for Guests who hold a current Companion Card and require attendant care support in order to participate at Outback Splash.

The Companion Card holder must purchase or hold the ticket that matches their own level of access.

Your support companion may receive complimentary admission.

Before continuing, please read the following information carefully.

Your Companion Card must be presented on arrival with your ticket.

The Companion Card holder and companion must enter together.

The companion must remain close to the Companion Card holder throughout the visit and be available to provide support when required.

Companions must be appropriately dressed and prepared to provide support in the areas and activities the Companion Card holder intends to use. If support may be required in or around water attractions, the companion should be dressed appropriately for that environment.

Companion Card support is provided so the cardholder can participate with the support they require. It is not intended as a general admission ticket for a family member, friend or spectator who is not providing attendant care support.

If the Companion Card holder requires support from more than one companion, please contact Outback Splash before purchasing your tickets so we can discuss your needs. Do not rely on one companion if the Guest requires support from more than one person.

Outback Splash may be unable to honour complimentary companion admission if the Companion Card holder is not present, the Companion Card is not presented, or the companion is not attending to provide attendant care support.

Before continuing, please confirm the following:

This guide is a planning tool only.

Our attractions have safety requirements and manufacturer restrictions that must be followed. These may include requirements around height, weight, riding position, grip strength, mobility, loose items, eyewear, prosthetics, medical conditions and safe rider behaviour.

Final attraction suitability may still need to be confirmed by Guest Services or an Attractions Manager when you arrive.

Please follow all signage and Team directions during your visit.

If you have any concerns before purchasing, please contact Guest Services.

This guide is a planning tool only.

Our attractions have safety requirements and manufacturer restrictions that must be followed. These may include requirements around height, weight, riding position, grip strength, mobility, loose items, eyewear, prosthetics, medical conditions and safe rider behaviour.

Final attraction suitability may still need to be confirmed by Guest Services or an Attractions Manager when you arrive.

Please follow all signage and Team directions during your visit.

If you have any concerns before purchasing, please contact Guest Services.

This guide is a planning tool only.

Our attractions have safety requirements and manufacturer restrictions that must be followed. These may include requirements around height, weight, riding position, grip strength, mobility, loose items, eyewear, prosthetics, medical conditions and safe rider behaviour.

Final attraction suitability may still need to be confirmed by Guest Services or an Attractions Manager when you arrive.

Please follow all signage and Team directions during your visit.

If you have any concerns before purchasing, please contact Guest Services.

This guide is a planning tool only.

Our attractions have safety requirements and manufacturer restrictions that must be followed. These may include requirements around height, weight, riding position, grip strength, mobility, loose items, eyewear, prosthetics, medical conditions and safe rider behaviour.

Final attraction suitability may still need to be confirmed by Guest Services or an Attractions Manager when you arrive.

Please follow all signage and Team directions during your visit.

If you have any concerns before purchasing, please contact Guest Services.

This guide is a planning tool only.

Our attractions have safety requirements and manufacturer restrictions that must be followed. These may include requirements around height, weight, riding position, grip strength, mobility, loose items, eyewear, prosthetics, medical conditions and safe rider behaviour.

Final attraction suitability may still need to be confirmed by Guest Services or an Attractions Manager when you arrive.

Please follow all signage and Team directions during your visit.

If you have any concerns before purchasing, please contact Guest Services.

This guide is a planning tool only.

Our attractions have safety requirements and manufacturer restrictions that must be followed. These may include requirements around height, weight, riding position, grip strength, mobility, loose items, eyewear, prosthetics, medical conditions and safe rider behaviour.

Final attraction suitability may still need to be confirmed by Guest Services or an Attractions Manager when you arrive.

Please follow all signage and Team directions during your visit.

If you have any concerns before purchasing, please contact Guest Services.